TriageLoop turns messy support complaints into structured dev tickets — then does the part no tool does: it goes back to the customer and collects the evidence. Screenshots, console errors, browser and OS info, gathered through one magic link. Pushed to Linear, GitHub, or Jira, ready to reproduce.
Founding teams get 3 months free. One launch email — that's it.
You're in. We'll email you when founding-team onboarding opens.
Email, chat, or review: "the export button doesn't work and I need this today." TriageLoop drafts a structured ticket: suspected feature area, severity, affected plan, duplicate check.
The customer gets a friendly magic link. One click captures an annotated screenshot, console errors, and environment info — no downloads, no "can you press F12" emails. Support never plays middleman again.
Repro context, evidence attached, pushed to Linear, GitHub Issues, or Jira. No more "cannot reproduce, closing."
The average support→dev escalation takes 3–5 back-and-forth emails just to gather what one magic link collects in a minute.
AI summary tools tell devs what support said. TriageLoop shows devs what the customer saw — screenshot, errors, environment.
Zendesk, Intercom, or plain email in; Linear, GitHub, Jira out. No workflow migration.
The evidence-capture engine is adapted from a shipped one-click bug-report browser extension — this is proven code, not a prototype.
$29/mo per team
Flat. Unlimited tickets, unlimited evidence requests. Escalation tools that do half of this sell mid-market for 10x.